products in one bot
Tours, excursions, eSIM, FX, insurance plus seven more.
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Travel · Telegram
Travel bot in Telegram, a CRM admin and an AI lead-gen pipe from public chats
A bot for people who holiday in Thailand: tour picker, excursions, eSIM, currency exchange, insurance, bonuses and giveaways. The business gets a separate CRM admin to manage content, segments, broadcasts and the partner program. Plus a lead-gen channel: a parser listens to public TG chats and a neural net picks travel questions and turns them into prospects.
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The pain
- A customer juggles a website, Instagram, messengers and Google Sheets to buy a tour.
- Leads slip through: a blogger brought a customer — who paid and through which channel? Nobody remembers.
- Newsletter subscriptions are all-or-nothing: no segmentation by interest.
- Bot content needs developer attention for every change: each message, photo or video — a separate ticket.
- Giveaways are run by hand: participant lists, links, winner announcements.
- Other travel agencies wait for the customer to DM them. What if we actively look for customers on Telegram ourselves?
What we did
- A Telegram bot with 12+ products: tours, excursions, eSIM, FX, insurance, hotels, transfers, free guides, giveaways.
- Tour and excursion pickers as step-by-step flows: in a few taps the customer gets a personalised quote from the operator.
- A separate CRM admin on a web UI (Next.js + React) for everything inside the bot: content editing, message templates with media, broadcasts by segment, user labels, send log, stats, giveaways and partner program — without a developer.
- User segmentation via a labels system: broadcast only to people who looked at Phuket, or only to past buyers.
- Partner program: unique blogger links, automatic sales attribution and payout calculation without Excel.
- A giveaway builder in the admin: spin up an active giveaway, the bot collects entries and records winners.
- An idea we proposed ourselves: a separate lead-gen channel that parses public Telegram chats and runs the questions through an LLM. The parser listens live, the AI tags «question from a likely traveller», and the operator gets a ready lead with context.
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What we ended up with
admin without a dev
Content, broadcasts, segments, giveaways, partners — all by the operator.
operator-free lead capture
The bot, broadcasts and AI parser work around the clock.
leads from public chats
AI finds travel questions in open TG chats and surfaces them to the operator.
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What we built
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Travel bot in Telegram
12+ products in one bot — tours, excursions, eSIM, FX, insurance, hotels, transfers, guides, giveaways.
- 02
Tour and excursion pickers
Step-by-step resort and trip-format selection, personalised quote from the operator.
- 03
CRM admin
Bot content, message templates with media, broadcasts by segment, user labels, send log, giveaways and partner program — all through the UI without a developer.
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Partner program
Unique blogger links, automatic sales attribution and payout calculation.
- 05
Segmented broadcasts
User labels (Phuket, Pattaya, buyers) — surgical broadcasts.
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Giveaways
An active-giveaway builder, automatic entry collection and winner recording.
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AI TG-chat parser
Listens to public chats, AI picks travel questions, operator works with a ready lead.
— a similar project for you
Bot as a sales channel — and a lead pipe from TG chats?
We’ll build a bot with a CRM admin and a Telegram lead-gen channel for your business. Tell us the problem — we come back with an architecture and an estimate within a couple of days.